[Resolved] HDFC Bank — hdfc fastag not delivered | |||
I have applied for the fastag from hdfc bank fastag portal 4/12/2019. I have already paid all the charged but i didn't got any response from hdfc. I have just received application no hfr896844 but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag. Was this information helpful? | |||
Jan 12, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 10, 2019 HDFC Bank Customer Care's response Dear Customer, Please send an email at fastag.[protected]@insolutionsglobal.com with your concern for better assistance. -Bejoy HDFC Bank Customer Assistance Verified Support Dec 10, 2019 HDFC Bank Customer Care's response Dear Customer, We have checked our records and it states that the payment has failed. Hence we request you to apply for a fresh Fastag application. Do let us know if we can assist you with anything else. -Manoj HDFC Bank Customer Assistance | |||
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I have applied for fastag on November 9th 2019 and still did not get the tag nor I got any clear information on the status from their team.
Everytime I call they give different status saying it will be delivered the following week which is never ending.