[Resolved]  HDFC Bank — hdfc fastag - not delivered

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560060

Hdfc bank — hdfc fastag - not delivered

I applied for fastag on 12th november with application id hfr362495, wallet was created on 23rd november. Have not received any response from the fast tag team regarding the delivery status. I tried to contact customer care where there is no small bit of response from them and which is really frustrating customer like me, please i expect the acknowledgement for this complaint either from hdfc or from fast tag department before going to next level.
The customer care number doesn't connect most of the times and even if it connects they will provide an update that fasttag will be dispatched within 2 days and i will receive the message. Till date i have not received the message. Hdfc bank is poorly managing the fasttag process, while they promised it will be delivered within 7 to 10 working days this is the reality, close to a month and still waiting. Gadkari sir.. Please defer the fasttag implemenation considering the issues we are facing with the banks in getting the fasttag delivered