HDFC Bank — hdfc fastag - not received

Anand87eee

from Bengaluru, Karnataka

Address:

560035

Hello team

This is reference to my fastag application reference no. Hfr470002 for the application of fastag on date 22 november 2019. I have paid rs.500 for my fastag and communication has been received after that. Additionally, toll free numbers are not working. I sent a mail to fastag. [protected]@insolutionsglobal.com on 3rd december 2019. There is no response yet. There is not even a link to track application or cancel application.
Can you please let me know the status. Why i didn’t received my fastag and when i can get my fastag.

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HDFC Bank customer support has been notified about the posted complaint.

Dec 21, 2019

Updated by Anand87eee Can any help me to move to next level of complain against HDFC. Because no response and it been almost a month I requested for fastag.. via advocate I have to proceed ? Any advice ?

Dec 23, 2019

Updated by Anand87eee Hello HDFC team,
Please cancel my fastag request and refund back my money.