Hdfc Bank — hdfc fastag not received

 
1 Review
India
 Roosevelt Abraham on Dec 14, 2019
I applied for fastag on 07.12.2019 at their website. I got an application reference number as hfr945285, where it is mentioned that pdf application will be sent to your registered mail id and representative will contact me. I have already made payment of rs. 500/- through online transaction.

But till know no pdf application has not been sent on my mail neither any representative contacted me till now.

I am trying to call the toll free number provided fastag applications but no one is answering or the number is continuously busy.

Complaint Status


[Dec 14, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response, Dec 14, 2019
Dear Customer,

Your application has been received at our end & you will receive the Tag in 15 working days. The dispatch details of the tag will be shared with you via SMS.

-Anay
HDFC Bank Customer Assistance
Updated by Roosevelt Abraham, Dec 14, 2019
But when i submitted i got the final message as tag will be sent within 7 workings days..But now you are saying 15 working days..can you pls let me know when exactly i will get the tag?
Updated by Roosevelt Abraham, Jan 17, 2020
still fastag not yet received..very bad service from HDFC bank...
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    54%
    Complaints
    20229
    Pending
    2614
    Resolved
    10204
    phone
    +91 22 6160 6161
    +91 22 2498 8484
    location
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    Hdfc Bank - hdfc fastag not received