[Resolved] HDFC Bank — hdfc fastag not received

Ezhilmaran Radhakrishnan

from Chennai, Tamil Nadu

Address:

632301

I had applied for hdfc fastag and received wallet id customer id thorough sms and e mail. On 5th december 2019 itself. But i have not received the fastag. The toll free number is always busy or plays music for a full five minute. The fastag website shows all the details but doesn't have a link for customer care services. It is frustrating as hdfc had charged rs 500 for the same and recharged it with rs 300.

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Feb 5, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

-Anay
HDFC Bank Customer Assistance