[Resolved] HDFC Bank — hdfc fastag not received

Ashok Mylsamy

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

I have opened hdfc fast tag wallet but till now i didn't recieved my fast tag. While opening the account and in ad they advertises within 7 days but i went and asked the branch they said it may take 15 days and manager insisted to follow up with the third party. Why i need to follow with third party i have opened i have opened the account with the bank so they are responsible for this

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Jan 24, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

-Anay
HDFC Bank Customer Assistance