[Resolved] HDFC Bank — hdfc fastag not received

prashantlavti

from Bengaluru, Karnataka

Address:

3B/32, Kalpataru Aura,Opp R City Mall, LBS Marg, Ghatkopar West, Mumbai City, Maharashtra, 400086

I haven't received the fastag from hdfc fastag even after a month of applying. They claim to send it in 15 days!! The wallet is loaded with 300 rs for each tag on dec 6th. The customer care no. Doesnt work and there is no way we can connect with them and raise complaint. No proactive information or update on when i'll receive my fastags.

I am surprised that its hdfc who has this level of service. They should introspect.

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Jan 30, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com along with the application number, registered mobile number, date of the application and vehicle registration number or reach Fastag Team directly at [protected] for better assistance.
-Anay
HDFC Bank Customer Assistance