HDFC Bank — hdfc fastag not received for gj 14 aa 7277

Mitul Gadhia

Address:

HP Petrol Pump, Mahuva Road, Savarkundla, Amreli, Gujarat, 364515

Hello,

I have purchased hdfc fastag on 21st of nov 2019. I have received the sms that the walled was created and it was recharged with 300.00 inr. I also received the sms which says that the fastag will be dispatched shortly. I didn’t receive any update after this. Please help me track my fastag as i have not received any fastag till the date.

Vehicle no. : gj 14 aa 7277
Customer id : [protected]
Wallet id : [protected]

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2020

HDFC Bank Customer Care's response Dear Customer,

If you have received fastag wallet details, please note that you will receive the fastag in 15 working days post creation of your fastag wallet.

The dispatch details will be intimated to you via SMS.

For any further assistance, you may write to us at escalations.[protected]@1pay.in or call on[protected].

-Zubin
HDFC Bank Customer Assistance

Jan 14, 2020

Updated by Mitul Gadhia No dispatch details are received nor the tag was received. Kindly give me the tracking details for my tag if that was ever sent by HDFC.