HDFC Bank — hdfc fastag not received yet and contact no is not answering

HDFC Bank — hdfc fastag not received yet and contact no is not answering

O Omkar2124 from Mumbai, Maharashtra

I purchased a hdfc fastag more than a week ago and i received a mail stating that the fastag is been issued and 200 rs have been credited but till date i haven't received any fastag also i tried contacting mailing hdfc but no one responds looks like hdfc is least intrested to help customers I have been a hdfc customer for last 5 years didn't expect such kind of treatment from them Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint. Verified Support Nov 26, 2019 HDFC Bank Customer Care's response Dear Customer, We regret any inconvenience you may have faced. Request you to write us fastag.[protected]@insolutionsglobal.comwith your application number, Complete address, date of application, Vehicle number in order to assist you further. We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum. -Nadia HDFC Bank Customer Assistance Nov 26, 2019 Updated by Omkar2124 already tried doing the same but there is no update on the same please tell me how to cancel it and issue for refund Verified Support Nov 26, 2019 HDFC Bank Customer Care's response Dear Customer, Your tag will be dispatched to your mailing address within 7 working days. We request your patience in the interim. -Nadia HDFC Bank Customer Assistance Nov 26, 2019 Updated by Omkar2124 7 days have already passed why should i wait? Just straight away cancel and refund
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