[Resolved]  HDFC Bank — hdfc fastag status

Hi,

I wanted to know the status of my fast tag application. I have applied for same using hdfc fasttag portal on 29th nov 2019. The amount rs 500 has been deducted from my hdfc credit card but i have not received any reference number or any success message.

I could not able to find any email or sms to rmn for status updates. I am sharing my details of vehicle and transaction id for reference. Please revert as soon as possible.

Application number : hfr776688
Hdfc bank customer id: 68916420
Registered mobile number: [protected]
Registered email: kirthi. [protected]@ninjacart.com
Vehicle registration no (Rc): ka05mm2232
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Jan 10, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2019
HDFC Bank Customer Care's response
Dear Customer,

Your application would be processed and you will receive the Tag in 5-7 working days, if the application is in order. The dispatch details of the tag will be shared with you via SMS. Kindly contact Fastag Helpline at[protected] incase of any clarification in the interim.

-Nadia
HDFC Bank Customer Assistance
Verified Support
Dec 08, 2019
HDFC Bank Customer Care's response
Dear Customer,

We are fully sensitized to your feedback and assure you that the same has been shared with the concerned as appropriate. Click on https://bit.ly/2Lzhyn3 to enable us to review and assist you accordingly. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Zubin
HDFC Bank Customer Assistance
Jan 22, 2020
Updated by Kirthi Vasan
Still i didnt get any updates or call from hdfc bank and visited multiple times to Hdfc banks but no response there as well on the fastag. why the hell its happening? unnecessarily am waiting at tollagtes and wasting my time.
Jan 22, 2020
Updated by Kirthi Vasan
Hi,

I wanted to know the status of my fast tag application. I have applied for same using hdfc fasttag portal on 29th nov 2019. The amount rs 500 has been deducted from my hdfc credit card but i have not received any reference number or any success message.

I could not able to find any email or sms to rmn for status updates. I am sharing my details of vehicle and transaction id for reference. Please revert as soon as possible.

Application number : hfr776688
Hdfc bank customer id: 68916420
Registered mobile number: [protected]
Registered email: kirthi. [protected]@ninjacart.com
Vehicle registration no (Rc): ka05mm2232
Complaint comments 

Comments

Worst service from Hdfc bank, nether their toll free number works not they respond to the query. How long shold I wait for the update ?

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