[Resolved] HDFC Bank — hdfc fastag sticker not received

MANISH GUPTA

from Gurgaon, Haryana

Address:

516, PAWANPURI, BENAR ROAD, JHOTWARA, JAIPUR-302012, Jaipur, Rajasthan, 302012

I applied for hdfc fastag online on 20th nov 2019 with payment of rs.500, also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id & wallet id on 23rd nov 2019 through sms and email. Even my wallet was recharged for inr. 200. But still i haven't received fastag sticker.
The tollfree does not work and i'm struggling with fastag as it already mandatory from 15th dec onwards.

Please help.

Was this information helpful?

No (0)

Yes (0)

Jan 18, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

-Anay
HDFC Bank Customer Assistance

Related HDFC Bank reviews

View all 32731 HDFC Bank Reviews

Comments

MmtC209

from Mumbai, Maharashtra

I applied for hdfc fastag online on 22nd Nov 2019 with payment of Rs.500, also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received a sms that my wallet was recharged for Rs.300/-. But still i haven't received fastag sticker.
The tollfree does not work and i'm struggling with fastag as it already mandatory from 15th December 2019. My fastag application reference no. is HFR786874.
You are requested to resolve the matter and instruct the concern to send me the fastag sticker.

(M M Trivedi)

venkatsvs

from Lalgudi, Tamil Nadu

I have applied for fastag sticker with HDFC bank online by paying Rs. 500. I have received a mail from HDFC saying FasTag has been successfully charged on 12/12/19. Then I received another mail saying the fastag sticker has been issued successfully on 12/12/19. But I am yet to get the sticker as it is promised by HDFC that the sticker will be delivered at my door step. My Customer Id is[protected] and wallet ID is [protected]. I am not able to contact HDFC through their customer car number.Pl respond.
venkatasubramanian