[Resolved]  HDFC Bank — hdfc fastag through online

I have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is HFR023887. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.
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Feb 22, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2018
HDFC Bank Customer Care's response
Dear Customer,

We request you to kindly e-mail at hdfc.[protected]@sahaj.co.in or reach the Fastag Team directly at [protected] and [protected] for any further clarification/information.

-Manoj
HDFC Bank Customer Assistance
Dec 05, 2019
Updated by Gobinath Duraisamy
Hello Manoj,

I haven't received my HDFC fastag RFid courier yet.It's almost 3 weeks over.
Kindly share the courier details and let me know the current status -> Any updates on this one??

Name:Gobinath D
user id:[protected]
wallet id:[protected]
Mobile no:[protected]
Fastag Application Number-HFR364726

Fastag Application Number-HFR364726

I have been trying for last 2 weeks to contact hdfc to check the current status on the toll free number([protected]) but no one picks up this number seems to be dummy no one is responding and no reply for my email as well.

I have sent more than 8 emails to the below mentioned mail ids.I haven't received any reply to my emails.
fastag.[protected]@insolutionsglobal.com & support.[protected]@sahaj.co.in

Very worst customer services every seen as of today in any of the other Banks.
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