[Resolved] HDFC Bank — hdfc fastag - welcome email never received and customer care number is not working

KSReddy09

from Bengaluru, Karnataka

Address:

562101

I have ordered fastag online with hdfc on 12th of this month. The confirmation message says that i will receive a welcome email with all the details however i haven't received any email. I have tried contacting the hdfc fastag toll free number and it's not working. There is no other way to reach out to hdfc to get the details. No email id is also mentioned anywhere. Need urgent help to send the welcome email, put a working toll free number and an email id.

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Jan 20, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

HDFC Bank Customer Care's response Dear Customer,

Your application has been received at our end & you will receive the Tag in 15 working days from the date of wallet creation. The dispatch details of the tag will be shared with you via SMS.

-Manoj
HDFC Bank Customer Assistance