[Resolved]  HDFC Bank — hdfc fastag wrong commitment to customers

Address:No 1/1 , 3rd Cross East street, A.T halli, Shanthinagar, 560027

I was purchased fasttag 25 days back my wall it created and fast tag number generated. But so far no rfid received from hdfc bank. But i'm trying hdfc fast tag customer care number no one is answering last 20 days. Can i file case for wrong commitment from hdfc bank. However if they are not meat the timeline then why they have put so many add to buy and confusing customer. I have been account holder for hdfc since last 8 years. Its really look bad. Now hdfc bank giving fake committement. Pls don't lose your value front of customers.

Fasttag details below:

My wallet id : [protected]

Customer id :[protected]
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Jan 26, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 26, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

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For HDFC fasttag complaints

If you are not satisfied with the resolution, you may write to our Grievance Redressal Officer Ms. Punam Umesh Naik at HDFC Bank Ltd., 2nd Floor, Zenith House, Mahalaxmi, Mumbai 400034 or E-mail at grievance.[protected]@hdfcbank.com

Alternatively, you can call our grievance cell at Toll Free:[protected].

Please escalate to grievance.[protected]@hdfcbank.com or login to HDFC bank Grievance link .
Post your concern, they will take couple of days will address your concern.

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