[Resolved] HDFC Bank — hdfc: interest deducted even after canceling the order, i bought using 0% emi option | |
Hello, I bough a phone from flipkart using 0% emi and had to cancel the order as they could not deliver the product on time. The bill of my credit card got generated before they processed the refund, and bank changed interest. Now both hdfc and flipkart are denying refunding the interest they charged. Hdfc is saying that they have given emi amount to flipkart, but flipkart has given me in writing that they did not receive the emi part, which clearly shows that hdfc is lying and they are not in mood to refund the amount. Was this information helpful? | |
Jan 4, 2018 Complaint marked as Resolved received am e mail that emi part will be rolledback. HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 28, 2017 HDFC Bank Customer Care's response Dear Customer, We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id within 3 working days.The reference number for this interaction is [protected]. -Anay HDFC Bank Customer Assistance | |
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