[Resolved] HDFC Bank — hdfc - iphone xr cashback is not received

Argneshu Gupta

Address:

Sector 18 noida UP

I bought iphone xr from croma on 30 th december 2019 using hdfc debit card. As per hdfc debit card transaction billing data, it is clearly mentioned on bill i’ll get 5000 rs cash back after 120 days but still no cash back is transferred in my account. Can anyone from hdfc customer issue department please look into this issue and transfer my cash back to my account

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Aug 7, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 10, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Manoj
HDFC Bank Customer Assistance

Verified Support

May 12, 2020

HDFC Bank Customer Care's response Dear Customer,

Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback.

Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes.

We request your patience and support during these testing circumstances.

-Nadia
HDFC Bank Customer Assistance