[Resolved] HDFC Bank — hdfc jumbo loan - unnecessary charges | |||
Myself veerabhadrappa km, i am holding the hdfc bank salary account and credit card from past 10 years. On 16th october 2018, i called hdfc bank customer service and ask for the loan of 2.5 lakh, and it was approved, and he told like, 1) first emi will payable on 6th november 2018. 2) every month emi will be inr 22, 493 3) one time chargs (Processing fee): rs.500 But i have recieved the jumbo loan statement on november 16th and i need to make the payment on december 6th and it was rs.1500 extra and i spoke with customer care executive twice they said like this was interest because of grace period. My concern: 1) while taking the loan customer support executive told like, you are going to make the first emi on november 6th but i didnt recieve any statement but i kept the amount in my savings account, they didnt deduct. 2) i have recieved the statement now, and they are saying like extra rs.1500 i need to make the payment because of grace period., why should i make the extra payment? This is not my fault., Was this information helpful? | |||
Jan 15, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 12, 2018 HDFC Bank Customer Care's response Dear Customer, I request you to share your complete concern, Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Manoj HDFC Bank Customer Assistance | |||
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