[Resolved]  HDFC Bank — HDFC Life is a big disappointment

Address:400011

6 years ago I started correcting all my documents so they contain the right name, address and birth day. And since 6 years I try to get HDFC Life to update this data on the life insurance. First they said "No problem mdama, we'll do it, don't worry", but nothing happened. Then later they started to send me around in circles from one office to the next to email and back. Their customer service is crap, unhelpful and incompetent. They only do something when they want money.
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Apr 6, 2017
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Mar 04, 2017
HDFC Life Customer Care's response
Hi, apologies for the inconvenience caused to you. Kindly share your policy no. for us to assist you. Alternatively, you may write to us at [protected]@hdfclife.com from your registered Email ID for us to look into it.
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