[Resolved] HDFC Bank — hdfc life - sold insurance product with false/fake information | |||
It is a shame for us to say that a big entity hdfc doing the fraud with his customers. So many times i have share my problem with hdfc but no action to be taken till now. I want to surrender my both policies and need my full amount return back but hdfc bank debited the renewal amount in my account. Now i have lost my all saving running in financial crisis. I have buy two policy vide policy no 19758723 & 19983091 from mr. Rohan sit at mayur vihar branch, delhi. His contact no is [protected] & [protected]. He told me that after buying one policy you will get cash back of rs. 10000 and buying 2nd policy you will get cash back of rs. 20000/- and you will also become a agent of hdfc life insurance and same he provide agent code r. S. R.5396d2c to me. Mr. Rohan told me that you will get the cash back after 90 days from the date of policy. After 90 days i continuously follow up to mr. Rohan but he is not responding to my calls properly. I have also received a verification call from hdfc life insurance that your case under process and you will get your cash back before 16 august-18. But still i have not yet received my cash back money. I have also share the call recordings but still there is no concrete response from hdfc side this is really unacceptable from a big entity and i am losing the faith in hdfc. Was this information helpful? | |||
Feb 12, 2019 Complaint marked as Resolved HDFC Life customer support has been notified about the posted complaint. Verified Support Dec 31, 2018 HDFC Life Customer Care's response Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
Verified Support Jan 12, 2019 HDFC Life Customer Care's response Hi, if the concern is already raised on service Id, our team will check and post assessment response will be shared with policyholder.
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