[Resolved]  HDFC Bank — hdfc life - sold insurance product with false/fake information

Address:New Delhi, Delhi, 110085

It is a shame for us to say that a big entity hdfc doing the fraud with his customers.
So many times i have share my problem with hdfc but no action to be taken till now.
I want to surrender my both policies and need my full amount return back but hdfc bank debited the renewal amount in my account. Now i have lost my all saving running in financial crisis.

I have buy two policy vide policy no 19758723 & 19983091 from mr. Rohan sit at mayur vihar branch, delhi. His contact no is [protected] & [protected]. He told me that after buying one policy you will get cash back of rs. 10000 and buying 2nd policy you will get cash back of rs. 20000/- and you will also become a agent of hdfc life insurance and same he provide agent code r. S. R.5396d2c to me. Mr. Rohan told me that you will get the cash back after 90 days from the date of policy. After 90 days i continuously follow up to mr. Rohan but he is not responding to my calls properly. I have also received a verification call from hdfc life insurance that your case under process and you will get your cash back before 16 august-18. But still i have not yet received my cash back money.
I have also share the call recordings but still there is no concrete response from hdfc side this is really unacceptable from a big entity and i am losing the faith in hdfc.
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Feb 12, 2019
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Dec 31, 2018
HDFC Life Customer Care's response
Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
Jan 07, 2019
Updated by Rajender141
Dear sir/Ma'am,

One week ago, I have share my problem with HDFC life at [protected]@hdfclife.com but still I have not yet received any reply from HDFC life. I am very disappoint from HDFC Life. They sold the product with false/fake information. I am humble request to HDFC bank please refund my money back asap.
Verified Support
Jan 12, 2019
HDFC Life Customer Care's response
Hi, if the concern is already raised on service Id, our team will check and post assessment response will be shared with policyholder.
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