HDFC Bank — hdfc life super income plan

Dear sir,
I was approached by person in capacity as hdfc rm and he refered my old policy in 2011 which had only 2 premium paid. He said he will get the premature closure and payout to me. Then in mar 2019, i paid rs 90000 premium in two succession and a new policy was issued for second rs 90000. All medical etc was done. He said i need to deposit rs 500000 totoal and the procedure is to open a new policy as i already have existing policy in hdfc super. I then paid rs 90000 more in indi first life where by post medical he has said these will be merged in november with portability and noc from irdai will be taken to give me premature closure proceeds at rs 810000. I have recorded his statement. However there was a call from the hdfc back office (Not sure if true) but repreented as such asking to open an account to share the proceeds and pay rs 1 lac commission as agent commission.

At this call, i was quite sure i have been duped and went to the centre to find out. The officer there confirmed no portability in these policies and this is agent fraud.

I request investigation and reversal of funds for fraud.
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HDFC Bank customer support has been notified about the posted complaint.
Sep 18, 2020
Updated by Shruti Madan
The person I am complaining is Nitin Rastogi (mobile [protected]) misrepresenting as HDFC employee in back office and claiming to port the policies he has missold me with NoC for closure in Nov. I am stuck now with 3 policies (2 in HDFC Life Super) and request redressal of grievance with refund of amount duped (Rs 99000).

Please take action against him and support me . I am bonafide premium customer of HDFC for last 15 years.

Kind regards
Shruti
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Hi, to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.

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