[Resolved] HDFC Bank — hdfc loan against bharti axa policy

chhagan prajapat

from Delhi, Delhi

Address:

Pune, Maharashtra, 412115

Dear sir/ madam,
I need your help, i got a call from hdfc agent name kaveri singh, mob.-[protected], she offer me a 5 lac loan at 8.5% interest rate, she told me they offer this loan against bharti axa policy so i have to pay 26000 for policy then after getting a policy they will give me a 5 lac loan. She give me a loan id hdl[protected]in. And after three verification call she send a bharti axa's executive to collect 26000 payment from me so i have paid 26000 on 30/03/19. But still, i did not get a policy or loan, so can you please let me know is it true that hdfc is offering loan on bharti axa policy or they are frauding.
Thanking you
Regards
Chhagan lal

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May 6, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2019

HDFC Bank Customer Care's response Dear Customer,

Kindly note that we do not offer any loan against/in lieu of insurance policies. Also, the Loan Application number shared by you does not pertain to HDFC Bank. You are requested to lodge a complaint with the law enforcement authorities with regard to the same. In case of any assistance, you may email us at [protected]@hdfcbank.com.

-Anay
HDFC Bank Customer Assistance