HDFC Bank — hdfc one assist mfee activated without my consent | |||
Dear sir, I'm using hdfc credit card end with 9141 and i found that without any intimation you have deducted the amount of 1399 from my credit card on 06th july 2019 towards one assist plan. Kindly cancel this plan and request you to refund the amount of rs:1399. Pleases deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info. If it happens again i will cancel my credit card. As i am requesting this membership cancellation with 30days of "force subscription" i should be able to get refund without hassle. Deducted date : 06th july 2019 Name : abi showkath ali a Moblie : [protected] Was this information helpful? | |||
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HDFC Bank customer support has been notified about the posted complaint. Verified Support Jul 08, 2019 HDFC Bank Customer Care's response Dear Customer, We have reviewed your comments expressed and request you to contact One Assist directly in the Toll-free numbers as mentioned below and our Phone Banking Officers will be glad to assist you on cancellation. Alternate No.[protected] or write to [protected]@oneassist.in -Nadia HDFC Bank Customer Assistance | |||
 2 Comments | |||
Comments
Dear Abi,
Greetings from OneAssist!!!
We are sorry to see you go.
We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.
We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.
Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.
We appreciate your patience in the interim.
Regards
Team OneAssist
Greetings from OneAssist!!!
We are sorry to see you go.
We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.
We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.
Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.
We appreciate your patience in the interim.
Regards
Team OneAssist
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I recently changed my job and my account shows a negative balance even if amount of 10k is deposited it again shows negative please assist ASAP