[Resolved] HDFC Bank — HDFC's ignorance caused me 45k

Amit Admane

from Bengaluru, Karnataka

Address:

411001

I am a recent victim of the cybercrime. I did a transaction of 45k and Nigeria and lost all of it.
For which I needed support from my HDFC personal banker Abhishek and branch manager Srikant from Bund Garden Road Branch, whom I engaged on the very same day, but both were too busy that they couldn’t help and I lost all my money.
I been an HDFC customer from 10 years and I always keep getting this calls and emails that says I am a Privileged customer and to contact the Personal banker directly. By when the time came no one was there to help. The bank representatives weren't event bothered to reply to my emails.
#ShameOnYouHDFC

I have decided to close by account with HDFC. If its not too much trouble please contact me on [protected]@gmail.com and share the account closure procedure.

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Jan 12, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2016

HDFC Bank Customer Care's response Dear Amit,

Your email has been received by our senior management team vide ref id[protected]. Our team will investigate in the matter and revert to your email in 12 working days.

- Anay
HDFC Bank Customer Assistance.