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HDFC Bank — i am complaining about one assist

Received sms from hdfc bank today that rs-1299/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back. Dont do this again to me.

Complaint Status


[Jul 16, 2020] HDFC Bank customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Dear Tanveer, We regret the inconvenience caused. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this or you can also drop us a messages with your registered contact details and membership id on Twitter DM or Facebook Inbox - Nitesh, Team OneAssist.

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    I want to submit Complaint Positive Review Neutral Comment
    code
    Customer satisfaction rating
    50%
    Complaints
    25016
    Pending
    2017
    Resolved
    11858
    phone
    +91 22 6160 6161
    +91 22 2498 8484
    location
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013