HDFC Bank — I am upset

This is the 4th time i m complaining. I requested ecs to be stopped from my account. The only ecs i wanted was from yes bank. Priya Nair from Mind Space requested me to submit a letter and ecs stop form. I did this nearly 7 times in mira road shanti park branch from september last year. The girl at the branch laughed at me and said we have earned 65000 from you. Today 1000 was cut in ecs and the rest fees. I am a heart patient and need that funds for heart surgery. They are least interested in helping me. I am sure they have torn the letters and forms to steal from me. I had to leave my work. All this is causing me stress and chest pain. Nadia from hdfc bank asks me to click a link which is unacessible. Then she does not reply. If something happens to me hdfc is responsible. My customer id is 22840860. Hdfc is a fraud. If you do not return the ecs charge fromseptember i will file law suit and put in social media.
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 19, 2019
HDFC Bank Customer Care's response
Dear Customer,

We understand that our branch official Ms. Birva Chhatbar has contacted you and as per the conversion, we understand you will visit the branch for further assistance in this regard.

-Zubin
HDFC Bank Customer Assistance
Nov 27, 2019
Updated by Anupama KN
No. Bilva tore all the letters i gave her yo stop ecs for a year. The girl Komal was helpful . She told me i need an noc. Bilva could have told me ayear ago and then you people need steal my money. Bilva is dishonest unethical and rude. Always picks up a quarrel using abusive language when i go to the branch. Unless the fees are waived i will seek legal action. I have a copy of all letters i gave her to stop ecs
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