[Resolved] HDFC Bank — I didn't get my fastag sticker | |||
I have applied for fastag via hdfc online with refernce number hfr869254. After applying, i got message stating that filled form pdf will send to your registered email, which i didn't receive yet. After few days i got a message with my wallet id and customer id[protected]. So now i am able to login to site, but so far i didn't receive fastag sticker. I tried to call customer support - [protected] multiple times but nobody is picking the call. Then i tried to call pos number of bangalore [protected], but again the same, nobody picks the call. Even i didn't receive any call from any of the courier services. I have 8 years of relationship with hdfc and never face such scenario. But for specific to fastag service this is happening. With this i am bit scared, how can i get help if i stuck in some toll plaza, as nobody is receiving the call. Was this information helpful? | |||
Jan 17, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 16, 2019 HDFC Bank Customer Care's response Dear Customer, we have checked our records and it states that the payment has failed. Hence we request you to apply for a fresh Fastag application. Do let us know if we can assist you with anything else. -Anay HDFC Bank Customer Assistance Verified Support Dec 17, 2019 HDFC Bank Customer Care's response Dear Customer, We regret any inconvenience you may have faced your application is received at our end and you will receive the Tag within 7-10 working days. Kindly note the dispatch details of the TAG will be shared with you through SMS. For any further assistance, you may call on[protected]. -Nadia HDFC Bank Customer Assistance | |||
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