[Resolved] HDFC Bank — I have not received the fastag | |||
I have purchased fastag via hdfc bank on 27/nov/2019, i have got a message hdfc saying that "your fastag wallet has been created! The card will be dispatched in 4 working days on 30/nov/2019". Unfortunately, i have not received the fastag and customer service number "[protected]" always unreachable. My fastag details: Wallet id :[protected] Requesting you to help in resolving the same. Was this information helpful? | |||
Jan 13, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 12, 2019 HDFC Bank Customer Care's response Dear Customer, We regret the inconvenience caused. Your tag will be dispatched to your mailing address within 15 working days from the date of wallet creation. The delay is due to the exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched. We request your patience in the interim. For any assistance, please contact the FasTag HelpDesk at[protected]. -Bejoy HDFC Bank Customer Assistance | |||
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