HDFC Bank — Illegal deduction by hdfc bank as fuel surcharge. | |||||
I am Sunil Mani, an account holder with HDFC Bank with Saving Bank account no. [protected]. It is to inform you that I have been observing in my bank statement that whenever I get my card swiped in Petrol Pumps, a fuel surcharge gets deducted from my account. Last time it was on 22nd May, 2016 when I used my card to make a payment of Rs. 100, a fuel surcharge of Rs. 11.45 got deducted from my account on 24th May, 2016. Once again I used my card to make a payment of Rs. 100 at Bharat Petroleum on 8th June, 2016 and a fuel surcharge of Rs. 11.50 got deducted from account on 9th June, 2016. This is totally unacceptable. How can you deduct money from my account without my permission. I want an early resolution to this problem, or else I'll have to take a strict action against your bank. I am also attaching the images as a proof of those illegal deductions. I hope you refund back my money on time. Regards Sunil Mani Account no. - [protected]. Mobile no. - [protected]. Was this information helpful? | |||||
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HDFC Bank customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
HDFC Bank — Illegal deduction by hdfc bank as fuel surcharge.
I am Tanya, an account holder with HDFC Bank .
It is to inform you that I have been observing in my bank statement that whenever I get my card swiped in Petrol Pumps, a fuel surcharge gets deducted from my account.
I used my card to make a payment of Rs. 200 at Hp petrol on 3rd July, 2016 and a fuel surcharge of Rs. 11.54 got deducted from account on 4th July, 2016.
This is totally unacceptable. How can you deduct money from my account without my permission. I want an early resolution to this problem, or else I'll have to take a strict action against your bank. Do understand the govt has removed this in March. Why is HDFC BANK DOING THIS?????
I hope you refund back my money on time.
I am Tanya, an account holder with HDFC Bank .
It is to inform you that I have been observing in my bank statement that whenever I get my card swiped in Petrol Pumps, a fuel surcharge gets deducted from my account.
I used my card to make a payment of Rs. 200 at Hp petrol on 3rd July, 2016 and a fuel surcharge of Rs. 11.54 got deducted from account on 4th July, 2016.
This is totally unacceptable. How can you deduct money from my account without my permission. I want an early resolution to this problem, or else I'll have to take a strict action against your bank. Do understand the govt has removed this in March. Why is HDFC BANK DOING THIS?????
I hope you refund back my money on time.
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Regret the inconvenience. Request you to mail at [protected]@hdfcbank.com with customer ID, details of charges and registered contact number. Kindly mention reference Id TTU[protected] in the subject line so that we can assist you further.
-Natasha
HDFC Bank Customer Assistance