[Resolved]  HDFC Bank — I'm complaining about the termination request for my credit card

Card holder name - komal gupta
Card no. [protected]
I have requested to terminate the service of credit card and have sent application letter and 4 pieces of card to chennai head office but it's still not terminated yet. No reason is given by the bank for not terminating the card, it's been so long. Kindly terminate the card as soon as possible.
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Sep 16, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2017
HDFC Bank Customer Care's response
Dear Customer,

We acknowledge receipt of your destroyed credit card, however, we are not in receipt of any written request for cancellation of your credit card, hence we are unable to proceed with your request. We request you to send a duly signed written request to the below mentioned mailing address to enable us do the needful.
HDFC Bank Cards Division
No.8, Lattice Bridge Road
Thiruvanmiyur
Chennai – 600 041

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

Hi,
I cancelled my flight tickets 3 weeks ago.
I got confirmation from Ibibo about refund acknowledged by Bank.

But still no amount has been refunded.

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