HDFC Bank — I'm complaining for non maintenance charges while I have converted my account as basic saving bank account.

Dear sir,

I have converted my account as basic saving deposit account on 24th july 2019. I have already submitted the application for the same and i have also have hard copy of this but still they didn't converted my account as bssd and charged me as non maintenance charges.
My head branch office address is
Hdfc bank ltd
B-27a hosiery complex sector-84
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HDFC Bank customer support has been notified about the posted complaint.
Jan 09, 2020
Updated by 123monika
Please resolve my issue as soon as possible.
Verified Support
Jan 09, 2020
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Verified Support
Jan 10, 2020
HDFC Bank Customer Care's response
Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details and complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance.
Jan 12, 2020
Updated by 123monika
Please share the reference number as you mentioned TT[protected] is not working.
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Please resolve my issue as soon as possible.
I have applied for fasttag through hdfc but didn't get any update on the delivery of the same. I got the email the fastag account is activated but the tag was not yet delivered.

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