HDFC Bank — IMPS amount not returning

Address:

HDFC KRISHNA NAGAR BRANCH

My Name is Gagandeep Singh, I am having an account in HDFC bank, I made an IMPS Transaction of INR 10000 on 25th January 2017 to a Bank of Baroda account but the amount didn't credit as 1 number mismatched in the account details entered. I visited the Bank of Baroda branch the money wasn't credited in their account as the branch starting number mismatched in the entered details and it went in the POOL, the amount is there but they need request from HDFC to return it in my account. but when I use to visit HDFC bank and request they say to call customer care and they will do it and when I call customer care they say the bank will do it please visit your branch. I stopped chasing on this I marked mail also to customer care but didn't get any support so finally, I am lodging a complaint same on same for no support. request you to please do the needful and refund the amount.

Name - Gagandeep Singh
Account - 07091****05058
IFSC - HDFC0000709
Bank - HDFC

Amonut Transferred to - 394301****4948
Correct Account - 349301****4948
Reference Number[protected]
Transaction Date - 25th Jan 2017
Phone - 99114***94