HDFC Bank — IMPS Failed

Address:

New Delhi, Delhi

Dear #HDFC Bank, I used your #IMPS service to transfer 40, 000/- INR from my HDFC bank to ICICI bank account. Funds has been deducted from my account but it hasn't been credited in my ICICI bank account. As IMPS is for immediate payment transfer and customers use it for urgent transfers. My credit card bill was due yesterday and due to bad services I have to bear further financial loses. Its been 24 hours, I spoke to you and ICICI customer care (both) however I haven't received my funds yet. IMPS reference number[protected] and my HDFC account number is [protected].' Is there a way possible I can complaint (or file a case against your services) since I am suffering losses (You guys also charge late fee). This is a grievance for me, should I expect it to be credit back today. Please take this on high priority. Regards