[Resolved] HDFC Bank — imps money debited but status is processor down and not credited to beneficiary account

Jitender Kumar1

from Kanpur, Uttar Pradesh

Address:

123001

I have transferred 9k from hdfc to corporation bank from my saving account. But the transaction status is processor down and the amount is not credited to beneficiary. However amount is debited from my account.
Please reverse back the transaction or get it transfered to the beneficiary as it amount has to be transferred very urgently.

Ref:[protected]

Was this information helpful?

No (0)

Yes (0)

Nov 10, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2017

HDFC Bank Customer Care's response Dear Customer,
Please write to [protected]@hdfcbank.com with the Account number, date and amount of the transaction. Kindly mention reference ID TTU[protected] in the subject line.
-Manoj
HDFC Bank Customer assistance