[Resolved]  HDFC Bank — imps transaction

Address:	560043
Website:	HEDFC.com

I am srinivas katti hdfc classic customer
On aug 23 i have transferred around 50k from my hdfc account to icici bank account through imps (Transaction reference[protected] ) for which my account is debited however the same is not credited is not my icici bank account. After many calls to customer care understand that there is failure at gateway however this is not reversed immediately as was the case with few previous unsuccessful attempts. Now i managed to catch hold of crm however i am really worried as i haven't seen any ownership in the bank as well if it takes more time to reverse then what's use of imps if it does not solve the purpose and loose your money like this, i have lost complete trust in hdfc bank and thinking to move all my funds. It's been one full day no solution yet, it's pathetic. If in case not resolved by next week i have to move legal case