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[Resolved]  HDFC Bank — IMPS Transaction failure

My wife transfer the amount 20000/- from her HDFC savings account number [protected] on date 13 0ct 2020 around 4 pm to my Sbi saving account no [protected] (ifsc :sbin0017411), amount was debited from her hdfc account but not credited in my sbi account . Message status shows transaction time out . But now its almost 24 hrs since transaction failed but amount not yet reversed back in her account .
Transaction ref no :[protected]

IMPS Transaction failure
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Complaint marked as Resolved Oct 14, 2020

Complaint Status


[Oct 15, 2020] HDFC Bank customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    62%
    Complaints
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    Pending
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    Resolved
    15321
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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