HDFC Bank — Instead of fresh personal loan they did top up loan without my knowledge

Address:110008
Website:HDFC BANK

Dear concern
I have been misguided by hdfc people promising a fresh loan of 2.5 lacs and I saw they foreclosed my old personal loan account with o/s amt of 1.5 lacs and they transfered the balance amount of 95000 rs in my account. This was disbursed on 29.06.16 and today I received one more message of my policy issuance from hdfc which was done without my knowledge.
Kindly take stern action against the employees. I have the contact details of the sales person who logged my case in Patel nagar branch. His name is ajeet [protected] and his sensor's name is sunaina.
Regards
Amrita
ukchug.[protected]@gmail.com
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HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer,

Kindly mail us at [protected]@hdfcbank.com with loan account number, branch details and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

-Natasha
HDFC Bank Customer Assistance

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