[Resolved]  HDFC Bank — insurance policy for loan

Address:New Delhi, Delhi, 201309

Dear sir,

I cheated by hdfc life team, by sold me a policy number : 01377024 customer id : 60129345, there team contacted me by phone and promise for a loan, but later on when i knew about this fraud, i made complain to hdfc life office but they denied me. After a servel l time complain they replid me
This is with reference to your concern raised towards the aforesaid policy.
We have conducted a detailed investigation of the facts presented by you and found the following:

* the policy was issued post the documents and consent received from you in order to issue the policy.

* as we have not received your cancellation request within the free look period, we wish to inform you that we are unable to process a refund of premium paid against your policy. The provision is also mentioned under ‘option to return/withdraw’/’cancellation in the free look period’ section of your policy document.

We have concluded that all the features and details of this plan were explained to you at the time of purchasing the policy.

After due consideration of the above facts, please be assured that this case does not constitute a missale.
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May 27, 2018
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2018
HDFC Life Customer Care's response
Hi, as our response is shared with the customer on his concern. If he is not satisfied with our response, he may rewrite to us on the escalation Id mentioned in the footnote of the email sent.
Complaint comments 

Comments

Please refund my excess EMI amount my account details are as follows-
A/C No. [protected]
Preeti Naithani
IFS CODE - MAHB0001306
Bank of Maharashtra
Dwarka
New Delhi

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