[Resolved]  HDFC Bank — Irctc transaction rejected by bank but money was deducted from my account

Address:Kolkata, West Bengal, 700075

Today I tried to book irctc ticket twice using hdfc net banking from IRcTC web site.My transactions are rejected by hdfc bank twice and i have the screen shot for that also.I got the transaction rejection message twice from IRCTC.But my money was deducted twice from my account.the total amount debited from my accout isalmost rs 1300.This is really frustrating and get my amount credited to my account
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Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your account & transaction details, contact details and issue details. Please mention Ref ID:TTU[protected] in the subject line for me to track your mail and assist you better.

-Bejoy
HDFC Bank Customer Assistance

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