[Resolved]  HDFC Bank — irresponsibility and harassment by branch

Address:Gurgaon, Haryana, 122001

Dear sir,
i sudhir sharma current account customer id 52762646 and other id 1388838 saving
We are connect with hdfc last 18 years, asking call center officers only no[protected] try many time not pickup, finely we find ur id online then we request/share problem
Now we are facing problem with our branch hdfc0000583 new colony gurugram current a/c [protected] blocked due to kyc last 15 days, we are submitted all documents like gstin 06bhvps9511d1zx
Gst online confirmation, pan, voter id and aadhaar id with stamp/sign aadhaar also we confirm submitted online banking confirmation message we rec our gst id with stamp/sign and gst online also confirmation with mention tax payer regular, gst active information print with stamp/sign ur staff demanding form 6 we are asking ur employee form 6 guideline the have no answer?
We are asking ur employee other option without the have no answer?
Sir g every weak we are ignore other bank person request us to open current account why?
Sir g we are sending attached our documents ids if sufficient pl active our account otherwise unlikely we open account in other bank to clear our client payments and firm cheque now 3 cheque are return due to account block and around 9 lac cheque are in our drawer kindly help suggest what we do next we are already facing problem last 15 days?
Our closed complaint case 6380530 and 6360987 without solution / suggestion 638111 7
we are confirming other banks they confirm us attached stamp/sign documents sufficient to kyc and no need to any form 6.

thanks & best regards

Sudhir sharma [protected]


From
M/s pumpwala & co.
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Jan 10, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2017
HDFC Bank Customer Care's response
Dear Customer,

Our senior management team has received vide ref id[protected]. The matter is under investigation. Our team will respond to you in 5 working days.

-Bejoy
HDFC Bank Customer Assistance
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