[Resolved] HDFC Bank — issuance of fastag

Yuvraj Ganjoo

from Noida, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh, 201005

I have applied for the fasttag from hdfc bank through fastag portal. I have already paid all the charges but i didn't got any response from hdfc. I have received customer id & wallet id on december 1, 2019, but the physical fastag is not received from bank at my address. Further their customer service number is never connected and always remain busy. They should provide me a tracking number or sms which clarify the current status of my fastag.

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Jan 25, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2019

HDFC Bank Customer Care's response Dear Customer,

Please send an email at fastag.[protected]@insolutionsglobal.com with your concern for better assistance.

-Bejoy
HDFC Bank Customer Assistance