[Resolved] HDFC Bank — issue with credit card

[Resolved] HDFC Bank — issue with credit card

A abhishekb from Kolkata, West Bengal

Hi team, today (02nd dec 2018) about 02:25 pm i have called to hdfc credit card customer care help line [protected] and that call was received by bikram nayak. I have few queries to know about my emi balance and teneority, however he was denied to giving my such information rather than he routed me to check via obline banking. As i was already told him that i am that much of flexible with ney banking. Please audit that call recording and request you to have a look into the issue. Hope being a customer i can expect all tgeinformation from customer care executive when i called him. Thanks & regards, Abhishek bera Was this information helpful? No (0) Yes (0)
Jan 9, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 02, 2018 HDFC Bank Customer Care's response Dear Customer, I request you to share your Card No, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Manoj HDFC Bank Customer Assistance
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Comments

anu87

from Chennai, Tamil Nadu

I have booked a flight ticket through smart buy but my I order got failed and the same was confirmed by smart buy but refund didn't got credited. Last four digits of card no. 0364 date of transaction 30/aug/2018 for Rs.2555/-. Account is with Hdfc bank Chidambaram.

Musthaq 001

from Mangalore, Karnataka

When I cancelled a ticket in book my show, message came as credited the refund amount but when i check amount was not credited in my account, please verify it and solve my issue.
Account Holder Name
Mohamed Musthaq Ali A
[protected]