[Resolved]  HDFC Bank — late payment charges even having amount in my andhra bank account

Address:Mahedipatnam, Hyderabad, Telangana, 500067

Hdfc bank charging me late due or late payment charges even having amount in my andra bank account, i contacted bank employee and manager in mobile also they said this is ecs problem we can't do anything n u have pay the late payment charges also other wise your cibil score will be effected, i contacted 3 or 4 employes of hdfc but no one suggested me how to slove my problem. I already have money in my account then why should i pay the late payment charges n who is responsible for this, i hope u will help me to slove this ecs problem tq
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May 24, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2019
HDFC Bank Customer Care's response
Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Card No., along with the charges details & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance
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