[Resolved]  HDFC Bank — legal officer is not good

Address:Chennai, Tamil Nadu, 900095

Hi,

We are under construction field for past 10 year, over these years we have constructed almost 30 sites. One of our client has approached hdfc bank loan department recently. From hdfc, srilekha (Legal department) has handling our case. Initially she told everything was good but now once we finalized the deal she is keep on saying some documents are missing and asking us to roam. Same documents was accepted by other bank in that same building. Now because of her (Srilekha) we are even thinking not to suggest hdfc bank home loan for our future clients. Please interfere here and make us to complete the procedure and process the loan asap. So that our relationship with hdfc bank grows much stronger.
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Feb 9, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2020
HDFC Bank Customer Care's response
Dear Customer,

We wish to inform you that, HDFC Bank Ltd. and HDFC Ltd. are two different entities. From the contents of your e-mail, we understand that your query/ concerns pertain to home loan applied/availed with HDFC LTD. and not HDFC Bank Ltd.

Hence, we have in good faith forwarded your query/concerns to HDFC Ltd. authorities for further course of action.

You are henceforth requested to be in touch with HDFC LTD. for resolution of your query/complaint through (URL / Link - https://bit.ly/2kE5Efw) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

-Anay
HDFC Bank Customer Assistance
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I had applied for Fastag online Appl No. HFR845161 on 02//12/2019 . I had recived wallet Id & customer Id but till today I does not received my fastag by post.

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