HDFC Bank — Levied extra charges and late fee while paid on time

Address:

hdfc j

Dear sir/madam
maira naam ramprakash mahor mera credit card ke last 4 digit 9752 and mobile number [protected] hai
maine 28 jan 2021 ko credit card ka payment kiya amazon upi se payment 28 jan ko sucessful ho gaya tha par 9 feb ko jab february month ke emi ka statement aya to hdfc me unhone timely payment karne ke bad bhi late fee charge kiya maine call kiya to hdfc customer executive ke kaha ki hdfc ke server me kuch technical issue ke karan apka payment 29 jan ko hua isliye hamne charge levy kiya ..sir maire account se money to 28 jan ko hi deduct ho gaya tha hdfc ke server me problem tha fir bhi unhone 450 ka charge levy kar diya mai screen short upload kar raha hu ...aur sir aaj jab maine 6 month ka statement check kiya to pata chala hdfc every month MER EMI ...charges bhi levy karta hai EMI par gst bhi levi karta hai...moretorium ko maine 3 month ka liya tha rbi ne moretorium par intrest remove kar diya fir bhi hdfc ne levy kiya