[Resolved]  HDFC Bank — lien amount deducted from account for not using credit card

Address:

Bangalore, Karnataka, 560103

Hi sir,

This is regarding my complain for account number:- 501002*0152.
Complain number :-hbl=[protected]
On 13th august an amount of rs 4300 was debited from my account it came to my notice when i checked my account balance the following day. On 16th august i raised a complain and i was promised a call back from customer service. On 19th august i. E, today i received a call from the hdfc credit card customer service and they mentioned me that this money was deducted as it was a lease amount for my credit card.
The first thing i want to mention is that i have never used the credit card and it was provided to me by the bank even after denying for credit card and tilll date not a single transaction was done by me as well as nothing was informed to me regarding this unauthorized transaction. My account went to minus.
I request for a proper clarification and if this the scenario i will have to transfer my salary account to other alternate bank.
I request you to take up this matter urgently and help me to recover my money.

Name: debanjana mukherjee
Account no.:-501002*0152
Type of account:- salary account.
Complain number :-hbl=[protected]