[Resolved] HDFC Bank — loan is already closed but then also amount being getting deducted and no response from bank despite numerous emails and calls

princeegeorge

from Agra, Uttar Pradesh

Address:	110078
Website:	Loan status

Mail sent to bank but no reposne

Hi team,

My concern is regarding aan no. [protected] which is also closed from merchant side i have a confirmation which was mailed to you wherein my account has been debited with installment of 1921 for which i am looking for a refund.

And you guys shamelessly sending me same mail again and again please see the issue and close it.

Below are the details to confirm that the refund has been successful: from flipkart

Refund date and time:18 may 18, 08:23 pm
Bank transaction id:[protected]

Amount deducted from my account

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Aug 5, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2018

HDFC Bank Customer Care's response Dear Customer,

We request you to forward us the confirmation email for closer of the Loan on [protected]@hdfcbank.com in order to assist him further with ref ID: TTU[protected].

-Manoj
HDFC Bank Customer Assistance