[Resolved]  HDFC Bank — loan services provided by hdfc

Address:Pune, Maharashtra, 411044

Hi,

This is about the loan services provided by your agent mr. Avinash kumar, employed in hdfc bank, nigdi branch.
Avinash had promised me about the disbursement of loan amounting to rs. 50 lakhs in our first meeting despite me being transparent in every aspect of my income, additional income, mother's age and all the other documents.
After 15 - 20 days, now he says that the disbursement will be only for rs 35 lakhs and is giving me reasons like, my mother's age being 50 she will be working only for next 10 years.
During my continuos follow up, avinash has never mentioned this reasons and always assured me for entire disbursement.
I suppose this is a technique used by hdfc bank to fool the regular customers into taking loans.
I am going to take it to the higher level if this issue is not resolved as early as possible.
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Jun 25, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 23, 2018
HDFC Bank Customer Care's response
Dear Customer,

We request you to provide us the complete branch address (from below path) along with the loan application no. to enable us to check and assist you further. The complete address and contact details of our Branches are available on www.hdfcbank.com> Find your nearest > Branch.

-Manoj
HDFC Bank Customer Assistance
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HDFC credit card department giving one assist facility to credit card owners without informing him. As well as applying 1399 rs charges. I don't want your credit card as well as one assist faculty. Please cancel these facility from my account.

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