[Resolved] HDFC Bank — lost my amount from credit card by unauthorised call

sitapathi

from Visakhapatnam, Andhra Pradesh

Address:

Visakhapatnam, Andhra Pradesh

Respected sir,

I. M dv raghavulu, i have a credit card from your hdfc bank.

Sir, today (17.3.18) i searched in online about payzap customer care number. At that time one of the number is displayed ie; [protected]. So that i called the number after lifting the call the person introduced that "im payzap customer care executive, kindly tell your problem.

At the movement i told my credit card number and cvv also. After few minutes i lose rs.9, 988 (Credit card amount) + payzap amount rs.5, 500 total rs.15, 488/-amount are losed in my credit card and payzap.in this juncture i dont have received any otp by my registered mobile number.

My credit card number ; [protected], exp.05/15 & 05/18. (Card blocked).

My mobile no ; [protected] (Pls. Call after 6pm) my mail id ; [protected]@gmail.com

Sir, my kindly request you to please process my complaint and recover and add the said amount at the earliest.

Regards,

Raghavulu.

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Mar 17, 2018

Complaint marked as Resolved

Respected sir, I.m DV Raghavulu, I have a credit card from your HDFC Bank. Sir, Today (17.3.18)i searched in online about payzap customer care number.At that time one of the number is displayed ie; 9572718930. so that i called the number after lifting the call the person introduced that "im PAYZAP Customer care executive, kindly tell your problem. At the movement i told my Credit card number and CVV also. After few minutes i lose Rs.9, 988 (credit card amount) + Payzap amount Rs.5, 500 total Rs.15, 488/-amount are losed in my credit card and Payzap.In this juncture i dont have received any OTP by my Registered Mobile Number. MY Credit card number ; 5459648900252124, exp.05/15 & 05/18.(card blocked). My Mobile No ; 9440764609(Pls. call after 6PM) my mail id ; [email protected] Sir, My kindly request you to please process my complaint and recover and add the said amount at the earliest. Regards, RAghavulu.

HDFC Bank customer support has been notified about the posted complaint.

Mar 17, 2018

Updated by sitapathi Respected sir,

I.m DV Raghavulu, I have a credit card from your HDFC Bank.

Sir, Today (17.3.18)i searched in online about payzap customer care number.At that time one of the number is displayed ie; [protected]. so that i called the number after lifting the call the person introduced that "im PAYZAP Customer care executive, kindly tell your problem.

At the movement i told my Credit card number and CVV also. After few minutes i lose Rs.9, 988 (credit card amount) + Payzap amount Rs.5, 500 total Rs.15, 488/-amount are losed in my credit card and Payzap.In this juncture i dont have received any OTP by my Registered Mobile Number.

MY Credit card number ; [protected], exp.05/15 & 05/18.(card blocked).

My Mobile No ; [protected](Pls. call after 6PM) my mail id ; [protected]@gmail.com

Sir, My kindly request you to please process my complaint and recover and add the said amount at the earliest.

Regards,

RAghavulu.