[Resolved] HDFC Bank — merchant processed refund but refund is not received back on hdfc bank credit card.

[Resolved] HDFC Bank — merchant processed refund but refund is not received back on hdfc bank credit card.

S Swapnali Khanvilkar from Delhi, Delhi

I'm disputing 599.00rs of 839.00rs. I bought fashion cult been cotton and lycra slim fit trouser for 839rs. Paytm order #[protected]. I used my hdfc bank credit card. I returned the item on august 20th, 2017. Paytm processed the refund on august 22nd, 2017 for 599rs. Received an email confirming hdfc ref#74766517234733732176033 but the refund is still not received in my hdfc credit card account. Please assist. Was this information helpful? No (0) Yes (0)
Nov 20, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Oct 18, 2017 Updated by Swapnali Khanvilkar I'm disputing 599.00rs of 839.00rs. I bought Fashion cult been cotton and lycra slim fit trouser for 839rs. Paytm Order #[protected]. I used my hdfc bank credit card. I returned the item on August 20th, 2017. Paytm processed the refund on August 22nd, 2017 for 599rs. Received an email confirming HDFC ref#74766517234733732176033 but the refund is still not received in my hdfc credit card account. Please assist. Verified Support Oct 20, 2017 HDFC Bank Customer Care's response Dear Swapnil, I request you to share your Card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Manoj HDFC Bank Customer Assistance
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