[Resolved] HDFC Bank — mis-sold hdfc regalia first credit card | |
I want highlight the mis-selling of the regalia first credit card which was issued to me in the month of march. I was informed by the sales person that i will be getting bogo on bookmyshow movie ticket booking which is not applicable in this card and another major mis-selling point was that there are no annual charges applicable on this card. I requested to surrender the card before as well not the request went unattended. And now i have been issued a statement with rs.1000/- annual charges. When i wrote an email to their customer care they replied me with the formula to calculate the annual charges rs. 1000.00 (+18% gst). This is an unfair ask on bank's behalf which is not at all justified. Was this information helpful? | |
Jun 29, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support May 29, 2019 HDFC Bank Customer Care's response Dear Customer, Let us look into it for you. Please share your the last four digits of your Card No., along with the registered mobile number & email ID, along with the complete issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail. -Manoj HDFC Bank Customer Assistance | |
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I cannot see the ref no. you have mentioned here.